![]() Just this one small act of kindness goes a long way toward encouraging good morale.ġ0. Or maybe he or she is just a fabulous coworker. Encourage patients to be partners in their care.Įducated patients will see the value in the procedures that you suggest and are more likely to follow through on treatment recommendations.ĭid your coworker help you out during a busy shift? Perhaps he or she brought some homemade brownies to share. Whenever possible, always seek input from those who will be affected by major decisions.Ĩ. Often, it’s those with “boots on the ground” who have keen insight into the work and patient care environments. Make sure everyone is involved in the decision-making process. Granted, you can’t make everyone happy, but if you notice a trend in suggestions for your office environment, then it’s time to take a serious look at it.ħ. How can it create a better office environment? We’ll tell you…įollow-up surveys give patients a chance to tell you what you’ve done right and where you can improve. Wait, this doesn’t take place in the office. While we’re on the subject, let your patients know that you appreciate them as well by providing stellar customer service. Make sure your employees and your coworkers know how important they are to the successful operation of the practice. Tell your coworkers you appreciate them.Įveryone has a hard day now and then. It may sound overly simplistic, but the Golden Rule goes a long way toward establishing a better office environment and increasing patient satisfaction.ĥ. Be sure that your employees have adequate staffing to do their jobs well. Research further indicates that a stressful workplace accounts for 8 percent of national health care spending. According to Forbes magazine, b urnout costs American business more than $125 billion each year in health care costs. Ensuring that your front office has solid customer service experience means that patients are in a better mood before they sit in the dental chair, and that’s good news for everyone.Īre you short-staffed? If so, your employees may be in danger of burnout. ![]() Often, it will be with the person who answers the phone. In many cases, it’s not even with the hygienist. Most likely, your patients’ first impression won’t be with the dentist. Remember the importance of that first impression. This makes patients feel more relaxed, which means they will have a more positive experience.Ģ. You don’t need an interior designer to tell you that softer, soothing hues of greens, blues and yellows are much better than white walls. Don’t make your lobby’s waiting room look like, well, a medical office waiting room. However, that doesn’t mean that you have to have an environment that is cold, bland and impersonal. Granted, a dental office has to be functional, which means that the open workspaces found in high-tech internet companies aren’t going to work. ![]() 14 Tips to Create a Great Office Environment for You and Your Patients magazine happiness can increase productivity as much as 12 percent.īut how do you create a great workplace? We’ve reviewed 14 items you can implement to help ensure that your practice environment is the best that it can be. Employees who believe they are in a positive workplace are also more efficient. There’s more to a cheerful environment than mere feelings. Contented patients equal a profitable practice. Of course, if you and your coworkers are happy, it’s much more likely that your patients will be too. Do you enjoy going to work in the morning? Do you appreciate and encourage your coworkers? These are two of the elements of a positive work environment. ![]()
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